Privacy Policy

Introduction

At Chayaloy, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.

Information We Collect

We may collect the following information:

• Personal Information: Name, email address, phone number, and shipping address when you place an order or contact us.
• Payment Information: Payment details (processed securely via bKash, Nagad, or Cash on Delivery).
• Browsing Data: IP address, browser type, and pages visited (via cookies and analytics tools).

How We Use Your Information

We use your data to:

• Process and fulfill your orders.
• Communicate with you about your order status.
• Send promotional emails (if you’ve subscribed to our newsletter).
• Improve our website and services.

Sharing Your Information

We do not sell or rent your personal information. We may share your data with:

• Delivery partners (e.g., Pathao, Steadfast, Sundarban) to fulfill your order.
• Payment processors (e.g., bKash, Nagad) to process payments securely.
• Legal authorities, if required by law.

Your Rights

You have the right to:

• Access, correct, or delete your personal information.
• Opt out of marketing emails at any time.
• Contact us at support@chayaloy.com for any privacy concerns.