0

Frequently Asked Questions

Find answers to common questions about shopping with Chayaloy.

How long does delivery take?

Delivery within Dhaka typically takes 1-2 days, while outside Dhaka takes 3-5 days, depending on the courier (Pathao, Steadfast, or Sundarban).

What payment methods do you accept?

We accept Cash on Delivery, bKash, and Nagad for secure and convenient payments.

Can I return a product?

Yes, you can return products within 7 days of delivery if they are damaged or not as described. Please see our Return Policy for details.

How can I track my order?

After placing your order, you’ll receive a tracking number. You can track your order on our Track Your Order page.

Do you deliver outside Bangladesh?

Currently, we only deliver within Bangladesh. We’re working on expanding our services in the future!